To see the answer to one of the FAQs, simply click the question.  "LPL" stands for Lowe Public Library.  These questions have been adapted from the Carnegie Library of Pittsburgh's FAQs, but the answers pertain to the Lowe Public Library.

1.  How can I get a library card?

To obtain a library card, fill out a library card form available from the librarian.  Please bring two forms of ID proving your current address.  One form MUST be a Driver's License or State Issued Photo ID.  Other acceptable forms that may be used as proof of address are a checkbook with current address, a utility bill, or utility deposit receipt.

2.  I had a library card several years ago.  Is it still valid?  

Since the library is now on an automated system, we ask that all patrons fill out a form for a new library card.  The new LPL card is usable at all Northern Library Network libraries.  Again, we are now on the new electronic system.  Please make sure you have your new card to check out books.

3.  May I register online? 

The only way to register for a library card is in person.  Patrons already possessing a West Virginia Northern Library Network card are not required to re-register at LPL.

4.  If I do not reside in Harrison County, can I still get a library card?

There is no county restriction.  All patrons regardless of their residence in West Virginia may apply for a card at Lowe Public Library free of charge or use their WV Northern Library Network card at this library.

5.  My library does not participate in the West Virginia Northern Library Network.  Can I still get a card? 

You may sign up for a card at LPL.  The LPL card is usable at all Northern Library Network libraries.

6.  I am attending college in (or near) Harrison County.  Does LPL have reciprocity with college libraries?

No, a college student would have to sign up for a Northern Library Network card in order to check books out from LPL.

7. I am in town for a short time but reside in another state. Can I get a card to use while I am visiting?

At this time, temporary cards are not available for non-residents.

8.  I want to obtain a library card for my children.  Is there an age requirement?  What kind of identification is needed?

A child may have his/her own card at age 6.  A parent must have their driver's license and proof of current address in order for the child to have a library card.

9. My teen needs a card. Do I need to be present?

A parent must be present if the child who is requesting a card is under the age 14.  Teens aged 14-17 may obtain a card without a parent if they have proper ID.  A parent must also be present if his/her child (under 18) wishes to sign up for computer privileges.

10. How many items may I borrow?

All patrons may check out a maximum of five items on their first check-out, and all good standing patrons may check out any number of materials thereafter.

11. How long may I keep an item?

All books (except reference materials) may be checked out for a two-week period.  Videos and DVDs may be checked out for a seven day period.

12.  If I forget to bring my library card, may I still check out items?

No, for security purposes, a card is required to check out books.  A three dollar fee will be assessed for replacement cards.

13.  Can I access my library account through the Internet? 
For all West Virginia Northern Library Network libraries, you may access it from our web page by clicking "Online Card Catalog".  Underneath "My Library", click "My Account".  Enter your name, barcode number, and select a PIN.  Please remember your PIN; the librarians do not have access to it.

14.  How can I renew items?

You may renew materials in person, or you may also call the library at (304) 592-1700 during regular business hours to renew materials over the phone.  Please have the due date and title ready.

15.  How can I sign up to use the computer?

Patrons in good standing (i. e. have no overdue materials) may sign up to use the computer.  First time computer users are required to register for use and agree to the usage policies.  Children under the age of 18 must have their parent/guardian present to register.  For more information on the library's Internet policy, click here.

16.  Where may I return items borrowed from LPL?

You may return materials in the book return outside the library, or if the library is open, you may bring them to the circulation desk to be checked back in and reshelved.

17.  I have a very overdue item.  How high will my overdue fine be?

Patrons are encouraged to return overdue items regardless how overdue they are, and they are usually surprised that the fines are not as high as they expected.  Keep in mind that fines do not accrue on days which the library is closed.

18.  Do I have to pay all my late fees at once?

Patrons with outstanding overdue fines and materials may not check out any more books or use the Internet computers.  Once all the materials are returned and fines paid, the privileges will be re-instated.

19.  My child has several very overdue items.  How much will I be charged?

Children's materials are subject to the same fines as the general fiction and non-fiction materials, but in order to check out other books, overdue items must be returned and the fines paid.

20.  When is your next fine amnesty?

When a fine amnesty or "Fine-Free" day is planned, it will be announced on this web site as well as in the library.

21.  How can I suggest that LPL buy a book that they do not have?

In the short term, you may request materials through an interlibrary loan provided one of the affiliate libraries has the requested book.  The librarians always welcome suggestions for books the library does not have in the collection.  You may also click "Online Card Catalog", then underneath "My Library" click "Suggest a purchase".  Provide the information as prompted.

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